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Frontline Management Courses

 

ILM Award in Front Line Management

The Award is a concise qualification, which gives an introduction to the basic skills, knowledge and understanding required by today’s front line manager.  The mandatory unit “Solving problems and making decisions” is designed to develop practical techniques for tackling managerial problems and making decisions from gathering and interpreting information through to the effective communication of outcomes. 

 

 

Course Structure

The course can be offered over 5 full days(35 hours) or 12 evening classes(36 Hours).  The skills developed and acquired through successful attainment of the award will help candidates become highly effective and learn how to identify and focus on the activities that give the greatest returns.

 

Start Dates

January/May/September 2009

 

 

ILM Certificate in Front Line Management

The ILM Level 3 Certificate in Front Line Management provides a comprehensive programme that builds and broadens the skills and knowledge gained in the Award in Front Line Management.  In the Certificate organisational change is explored, giving participants a deeper understanding of this critical workplace issue and providing them with the tools to plan for and deal with organisational upheaval.  The crucial skill of time management is also explored in the fourth mandatory unit for the Certificate. 

 

 

Course Structure

The minimum class hours for the Certificate course are 120 hours, the course may be offered over 18.5 days( 125 hours ) or 42 evenings (126 hours). The skills developed and acquired at this level will allow candidates become highly effective and learn how to identify and focus on the activities that give the greatest returns.

 

Start Dates

January/May/September 2009

 

 

ILM Diploma in Front Line Management

The ILM Diploma will provide candidates with a very comprehensive range of management skills and knowledge which will allow them to perform at the optimum level required by a front line manager.  This qualification builds on the award and certificate and the additional mandatory units cover business communication, writing for business and making presentations.  Creativity and innovation in the workplace feature together with gathering data and information analysis.

 

 

Course Structure

The minimum class hours for the Diploma course are 220 hours, the course may be offered over 36 days(252 hours ) or 7 blocks of 5 days(245 hours). The skills developed through this course will ensure candidates become well prepared for effective performance and, will equip them with a unique range of problem solving and motivational tools that are required from a modern Front Line Manager.

 

 

Start Dates

January/May/September 2009